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CANDEX

CANDEX

New way of ordering and invoicing for low spend transactions at Smith+Nephew

We collaborate with Candex to streamline processes for low-value purchases. Candex is simple and easy to use, helping to reduce onboarding time and standardize contracting, invoicing, and payment. Smith+Nephew will remain your partner while only the Purchase Order and payment is processed by Candex. It means that supplier gets to work with Smith+Nephew with a much simpler and faster process that is still aligned with Smith+Nephew Purchase Order Terms & Conditions.

You can track the status of your orders and payments through the CANDEX platform. If there are any issues or delays with payments, CANDEX will work diligently with Smith+Nephew and communicate frequently with you to resolve the problem promptly.

How it works?

Candex process takes only a few minutes, and the details of your order (with pdf download) will be easily accessible when you register. Here is a quick summary of the steps:

Step 1 – Receive the order via e-mail, register and accept T&C
Step 2 – Submit invoice to Candex
Step 3 - Candex invoices Smith+Nephew
Step 4 - Smith+Nephew pays Candex
Step 5 - Candex pays you

Tracking and Support

You can track the status of your orders and payments through the CANDEX platform. If there are any issues or delays with payments, CANDEX will work diligently with Smith+Nephew and communicate frequently with you to resolve the problem promptly.

Additional Information

Candex Guide (multi-language)

Candex Supplier Experience (video)

For further questions please contact support@candex.com

We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.

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