In many regions, we rely on distributors and agents to do business on our behalf. They play a vital role for us and in doing so, must comply with applicable laws, industry codes and Smith & Nephew’s Code of Conduct and Business Principles.
We also rely on other service providers such as suppliers, advisers and consultants. We take all reasonable steps to select service providers that are committed to compliance with the law and ethical behaviour.
We select third party sellers based on their qualifications, reliability, adherence to applicable laws and our values. We have a comprehensive third party seller process which includes due diligence forms and checks, monitoring and auditing, and compliance reviews. We also provide them the training and tools they need to adhere to the law and to our code of conduct.
We never authorise any third party to act improperly on our behalf, and we have programmes in place to help identify any improper behaviour by third parties.
Additional compliance standards for distributors outside the US
The Smith & Nephew Code of Conduct forms the basis of our commitment to earning trust. Our distributors and agents should know, understand and follow these standards of behaviour. They must also follow the Additional Compliance Standards to the Territory Sales Agreement (TSA).
Smith & Nephew is currently revising the Additional Compliance Standards.
You will receive a copy with your Territory Sales Agreement / contract. Please contact your Relationship Manager if you have questions.