Global

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Lungelo

Clinical Support Representative, Orthopaedic Reconstruction, South Africa

“I feel privileged that I get to see first-hand the role that our products play in the operating theatre and the difference they make to patients.”

 Lungelo Mtshali Graduate Clinical Sales Rep

"I first joined Smith & Nephew in 2015 as a Graduate Intern in Trauma Sales. I studied marketing at University and when I graduated, I decided that I wanted to push myself out of my comfort zone and try something different.

"The medical devices industry was completely new to me and I was excited to gain new experiences and learn more about it. This role has not disappointed!

"My role in Trauma Sales is to support and assist our Sales Reps. I have learned a lot! From understanding what our products do, to learning which products work together and how to prepare for a surgery. I have gained a much greater appreciation for the level of detail that goes into each surgical procedure.

"Working in Sales has pushed me to become more confident, and with my manager’s support, I’ve learned how to adjust to different situations, personalities and characters.

"Helping to make a difference is really important to me. I feel privileged that I get to see first-hand the role that our products play in the operating theatre and the difference they make to patients.

"I have been promoted to a new role as a Clinical Support Representative in Orthopaedic Reconstruction and I’m keen to continue gaining the experience I need to become a Sales Rep.

"Every day is different; I am constantly meeting new people and there are always new challenges to face. It makes the job exciting and really interesting."